PRIVACY POLICY

 

At NuLife 11-11  we care about your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, or otherwise engage with our Services. By using the Services, you agree to the collection and handling of your information as described below.


Personal Information We Collect

We may collect the following types of personal information:

  • Contact Details: name, email, phone number, billing and shipping address

  • Order & Payment Information: payment method, transaction details

  • Account Information: username, password, preferences

  • Usage Data: pages viewed, items added to cart, browsing activity

  • Device Information: IP address, browser type, device type

  • Communications: emails and messages you send to us

Information may be collected directly from you, automatically through cookies or similar technologies, or through our service providers.


How We Use Your Information

We may use your personal information to:

  • Process and fulfil orders

  • Manage your account

  • Communicate with you about your orders or enquiries

  • Provide customer support

  • Improve the Services and personalise your experience

  • Send marketing emails or updates (you may unsubscribe at any time)

  • Detect, prevent or investigate fraud or security issues

  • Comply with legal obligations


How We Share Your Information

We may share your personal information with:

  • Shopify, our e-commerce platform hosting provider

  • Payment processors

  • Shipping and fulfilment partners

  • Service providers (IT, marketing, analytics, customer support)

  • Marketing partners for personalised advertising

  • Law enforcement or authorities if required by law

We may also share information at your request, or in the event of a business transfer such as a merger or sale.


Relationship with Shopify

Our store is hosted on Shopify, which processes personal information to enable and enhance the Services.
Shopify may use data about your interactions across multiple stores to improve its platform.
For more information on Shopify’s privacy practices, visit:
👉 https://www.shopify.com/legal/privacy


Cookies & Tracking Tools

We use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Understand website traffic and usage

  • Show relevant advertisements

You can manage cookie settings in your browser.


Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Opt out of marketing

  • Request a copy of your data

  • Restrict or object to certain uses

You may exercise these rights by contacting us directly.


Data Retention & Security

We retain personal information only as long as needed to provide the Services, meet legal obligations, resolve disputes, or protect our rights.

While we take reasonable steps to protect your information, no system is 100% secure.


Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect information from anyone under the age of 18 years


International Transfers

Your information may be transferred or stored outside your country as required to operate the Services.


Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page.


Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

📧 hello@nulife11-11.com